Thynk multi-property Hospitality Cloud powered by Salesforce

“Every partner is a key member of our ecosystem that is driving the Salesforce Economy. Thynk is powering digital transformation in the hospitality industry by simplifying key processes in sales, operations, and data management, and we're excited to see what they can enable for customers in this new digital economy.”

Virginia Matassa - Vice President, ISV Partner Sales EMEA & APAC, Salesforce

Data is your primary asset, being clean, centralized, and actionable across both multi-property and multi-PMS scenarios enables you to…

Simplify your sales and operation processes, introducing the right level of automation that drives your direct revenue streams forward optimizing…

Personalized guest communications, rooted in templates and journeys, which impeccably echo your hotel's distinct brand and DNA.

With everything in place, you're equipped to deploy flexible total revenue analytics, ensuring you make the right decisions with simple drag-and-drop functionality and no IT hassles.

Internal & External Resource Scheduling

Products can be activated across every property in order to enable cross-property product management.
They can be included in offers as individual products or as part of a predefined package.

Multi-Resource Calendar Management

Drag and drop events and monitor event status directly on the scheduler.
All types of resources are supported including room, transport, equipment, and third-party services.

Agile Group Booking

Manage flexible multi-day packages supporting variable PAX and room types on each day.
Manage run-of-house, rooming lists, and room pickup associated directly with the booking.

Tailor-Made Daily & Weekly Function Sheets

Effortlessly produce daily and weekly function sheets that can be customized by HTML word templates.
Once customized, function sheets can be produced at the click of a button.

Direct Posting to PMS & POS

Sync live with PMS and POS data so that all data is always clean and up-to-date.
Thynk is integrated to both push and pull data in real time.

Customizable Reports & Dashboards

Design, implement, and manage dashboards to stay up-to-date on each business unit's performance, or group-wide performance.
Reports can be customized and production can be automated.

Pre-Payment, Deposit, Proforma Management

Manage client payment flows in one place, with reminders and automated triggers to ensure that nothing is forgotten.

Reminder & Workflow Automation

Set up trigger or time-based reminders and workflows that automate repetitive tasks.

Multi-Property Management

For groups with more than one property, manage all resources across your entire portfolio to easily coordinate upsells and cross-sells.

Send Automated Emails

Emails can be sent based on dynamic HTML templates to any contact and triggered by any field change.
Use automated emails to send personalized messages to guests or groups pre-stay, during their stay, and post-stay.
Leverage this communication method to cross-sell, upsell, and deliver attribute-based services.

Drag & Drop Automation

Automation is configured from a visual, drag-and-drop interface. No IT skill is required.
Design and automate any business process by simply dragging and dropping the required information.

Approvals

Flexible approval processes can be easily configured based on any field change.
The configuration automatically reads users' profiles and hierarchy.
Use approvals to validate deal stages and special discounts.

Real-Time Monitoring & Escalation

Automation can be generated from reports and dashboards.
An escalation path can also be configured when you want to be proactive.

Focus Where It Matters

Automation can create and update tasks based on predefined timebound actions in order to build a sequence and keep sales teams focused on their highest priorities - the customer.

Companywide Collaboration

Collaboration across the organization will help successful selling.
You can share insights, relevant documents, and more, all in context.
You can be notified of any change to information that is key to you.

Work From Anywhere and On The Go

Use Thynk from your office or on the go with both desktop and mobile access.
Thynk also has offline mobile functionality allowing you to work now and update later.

File Management

Utilize a centralized database for efficient file management.
Manage files related to specific accounts, clients, or events by easily uploading them.
Share files, comment on them and, and track updates in real time.

Search Engine

Having issues finding the right file, account, or interaction?
Use Thynk's platform-wide search engine to easily find the right resource.

Access All Your Data

Gain full visibility of your data while on the go and walk into that meeting with confidence.

Centralized Communication

Centralize all team communication to ensure that nothing is missed.
From integrated emails to native instant messaging, Thynk’s platform manages it all.

Security At Every Layer

Security is built at every layer of the solution.
The Salesforce infrastructure layer comes with replication, backup, and disaster recovery planning.
The Salesforce network services include advanced threat detection. You can also add an additional layer of trust with optional modules such as encryption.

Data Privacy At The Core

CCPA, GDPR, and other PII compliance including recording and management of personal records.
A data privacy center can also be configured including the management of consent contracts and data requests to help you meet your legal obligations.

Multi-Factor Authentication & SSO

Out-of-the-box Salesforce CRM multi-factor authentication, flexible password policy configured by user profile, and integration with SSO solutions- both Microsoft AD and Google Suite can be leveraged as an identity provider.
Self-service user provisioning can also be enabled for you.

Great all in one solution!

“We used to have separate CRM tools, but since Thynk we have all our needs in one system. Thynk is always working on improving the system and they make sure to stay up to date with the latest technology. They listen perfectly to our needs and I am really satisfied about that!”

A great tool supported by a great team!

“Thynk benefits from the flexibility and solidity of Salesforce software, we could implement our most important business processes. Thanks to that and the reactivity of Thynk's teams, our Sales teams can focus on their work: propose wonderful events to our end customers.”

Thynk makes our work much easier

“It is great working with Thynk. This software makes our work easier in all aspects and all departments. I am really looking forward to what is yet to come.”

Thynk Software has it ALL!

“Not only is Thynk event/sales management software, it's also a CRM. We are only beginning to see how far this software will take us- not only in time savings but also in revenue generation and lead tracking. I am excited to see the future growth of Thynk. Easy to navigate, easy to learn, and easy to use!”

Thynk Platform

Hospitality CRM

Contract Sales

MICE

Reporting & Analytics

Integrations

Thynk Platform

Transform your hotel and venue management using the power of Salesforce, the premier CRM platform. This solution is crafted specifically for your industry, offering simplicity and robust security features.

Unify your data within one comprehensive system, allowing for enhanced portfolio management at a click. This integration boosts efficiency and automates key tasks.

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Hospitality CRM

Leverage Salesforce, the world's leading CRM to elevate your teams and deliver consistent and efficient processes.

Ensure your guests have a seamless experience by giving more time to your teams to care for guests and deliver communication that reflects your brand.

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Contract Sales

Boost your direct sales and increase MarginPAR while build stronger relationships that expand your customer lifetime value by always exceeding expectations.

Enhance team efficiency and profitability by automating routine tasks, allowing your sales force to concentrate on high-margin offerings.

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MICE

Optimize your operational workflow to maximize profits per square meter, using your existing spaces and services more effectively.

Quickly create custom proposals for any sales scenario with our efficient RFP response system.

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Reporting & Analytics

Gain immediate insights into your business with our centralized, real-time data management system.

Merge your PMS & POS data into one platform, and make informed decisions using our clean, actionable Business Intelligence (BI) tools.

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Integrations

Enable your systems to work together efficiently, elevating productivity and leading to enhanced data consistency.

Our solution merges all your data into a singular, efficient ecosystem, seamlessly integrating PMS & POS systems to eliminate data compartmentalization.

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Multi-property Hospitality Cloud

All-in-one data, process, and experience Hospitality Platform

The next-generation open solution

Hospitality powered by Salesforce

A platform built by hoteliers for hoteliers

Internal & External Resource Scheduling

Multi-Resource Calendar Management

Agile Group Booking

Tailor-Made Daily & Weekly Function Sheets

Direct Posting to PMS & POS

Customizable Reports & Dashboards

Pre-Payment, Deposit, Proforma Management

Reminder & Workflow Automation

Multi-Property Management

Free teams from repetitive tasks with smart automation

Send Automated Emails

Drag & Drop Automation

Approvals

Real-Time Monitoring & Escalation

Focus Where It Matters

Work from anywhere

Companywide Collaboration

Work From Anywhere and On The Go

File Management

Search Engine

Access All Your Data

Centralized Communication

Enterprise-grade security

Security At Every Layer

Data Privacy At The Core

Multi-Factor Authentication & SSO

They talk about it better than we do

Great all in one solution!

A great tool supported by a great team!

Thynk makes our work much easier

Thynk Software has it ALL!

Discover Thynk's turnkey solutions for hospitality

Thynk Platform

Hospitality CRM

Contract Sales

MICE

Reporting & Analytics

Integrations

Get started by booking your 1-on-1 discovery call!

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